Shipping Policy

• The SolanaFireplaces wants to make sure that our customers have a seamless and hassle-free shopping experience.

  • Free Shipping on selected items.
  • We use standard ground shipping services to deliver orders within the continental United States.
  • Orders are typically processed and shipped within 2-3 business days after payment is received.
  • Customer is responsible for return/restocking fee of orders made by mistake. Contact us to know more about the return policy.
  • Delivery times may vary depending on your location and the shipping carrier's schedule.
  • We do not ship to PO boxes or APO/FPO addresses.
  • Oversized or overweight items may incur additional shipping charges.
  • Customers will be notified of any shipping delays or issues.
  • Customers can track their order status through their account or by contacting our customer service team.

If you need any further assistance with your shipping policy or have any other questions, don't hesitate to reach out to our customer service team at (888) 575-9720