We're here to help
Contact Us
Have a question about a fireplace, an order, or need expert advice? Our team of fireplace specialists is ready to help.
At SolanaFireplaces customer service comes first. Whether you need details about a product or assistance with your order, our team is ready to help. You can reach us in three convenient ways.
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Response Times
- PhoneSame day
- EmailWithin 24h
- Live ChatUnder 5 min
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Business Hours
- Mon – Fri8:00 AM – 6:00 PM
- Saturday9:00 AM – 4:00 PM
- SundayClosed
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Expert Advice
All our support staff are certified fireplace specialists with 5+ years of experience. We speak your language — no jargon.